My annual Wine Rocks event drew to a close last week drawing the praise of most who were in attendance, but not all. An attendee who writes for the Seattle Weekly blog shared her disdain for the night and it was a reminder of an old lesson… “You can please some of the people some of the time, but not all of the people all of the time”. I walked away feeling conflicted. On one hand grateful that we were noticed, just not in the way I would have hoped. And, no matter what the circumstances are, you don’t want people to leave with a bad taste in their mouth.
This made me think of the scrutiny I will open myself and crew up to with a public establishment. Brimmer & Heeltap will be subjected to even more reviews, especially as those that want to share experiences - good and bad - scratch that social media itch. I just want all feedback to be overwhelmingly great. But I believe that no matter what we try to create or the level to which we try to control the factors ensuring an enjoyable experience, some people just won’t get it or won’t like us no matter what we do to make it better. Let the thick skin begin growing extra layers.